Return of Goods

Returns and exchanges

  1. Any item purchased from of our online store kudikelis.lt, within 7 days of receipt of the order, you can return the product and recover the money paid to or change to another favourite items, with the exception of transport costs. Transportation costs of returning goods or exchange the case shall be borne by the Buyer.
  1. Once received at the product and / or a defective product, the Seller undertakes to take such items and replace them with similar goods are appropriate. In the case where the Seller does not have a similar product, it will return to the Buyer for the item (s) paid in cash. Used or damaged goods will not be accepted back.
  1. Replacement or returned goods must meet the following criteria:

– Before sending the product to us, make sure that all the labels are still attached;
– The returned item must be in its original orderly packaging;
– Product must be intact;
– Item must be of merchantable quality (intact labels and protective films, etc.);
– The returned item must be of the same technical specification, which has been received by the Buyer.

  1. When you receive the item replaced or returned within 7 days committed to inform the customer whether the product complied with the return / exchange criteria. If the returned / changed product meets the following criteria, to replace the product or return the money paid for it within 14 days of the altered / returning goods receipt.
  1. All kudikelis.lt products sold to the general features of each item description.
  1. The Seller is not responsible for the products colour and shape or other parameters which can not fully meet the actual size, shape and colour used to display features on the online shop.
  1. To return the product, immediately inform: Email: rasuole@kudikelis.lt or by phone: +370 610 85412